Passionate about design, dedicated to elevating your spaces. Explore our high-quality, handpicked collection for every aesthetic, from contemporary elegance to timeless classics.

Monday to Saturday: 9:00am – 19:00pm
Sunday: closed

  /  Delivery Policy

Delivery Policy

Effective Date: 2024

Thank you for choosing DecorZone Ghana Limited. Our Delivery Policy outlines the details of our shipping process to ensure a smooth and reliable delivery of your orders.

1. Delivery Zones

We currently offer delivery within Ghana. For international shipping inquiries, please contact our customer service team at info@decorzonegh.com.

2. Order Processing Time

Orders are typically processed within 1 business day after payment confirmation. During peak seasons or promotional events, processing times may be extended.

3. Delivery Methods

We offer various delivery methods, including standard and expedited options. The available methods will be displayed during the checkout process. Please choose the option that best suits your needs.

4. Delivery Costs

Delivery costs are calculated based on the selected delivery method, the weight of the items, and the delivery destination. The total delivery cost will be displayed during the checkout process.

5. Order Tracking

Once your order is dispatched, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery through our designated courier service.

6. Delivery Times

Delivery times vary depending on the selected delivery method and your location. Standard delivery typically takes 2 days, while expedited options may offer quicker delivery times.

7. Delayed or Lost Delivery

While we make every effort to ensure timely delivery, DecorZone Ghana Limited is not responsible for delays caused by external factors, such as customs processing, weather conditions, or other unforeseen circumstances. In the rare event of a lost delivery, please contact our customer service team for assistance.

8. Incorrect Addresses

It is the customer’s responsibility to provide accurate delivery information during the checkout process. Please double-check your delivery address to ensure successful delivery. DecorZone Ghana Limited is not responsible for orders delivered to incorrectly provided addresses.

9. Delivery Restrictions

Certain items may be subject to delivery restrictions based on size, weight, or destination. Any restrictions will be communicated during the checkout process.

10. Contact Us

For any questions or concerns regarding our delivery Policy, please contact our customer service team at www.decorzonegh.com.
We appreciate your trust in DecorZone Ghana Limited for your home decor needs. If you have any specific delivery inquiries or requirements, please don’t hesitate to reach out to us.

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